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Frequently Asked Questions

You've got questions about Empower, and we've got the answers

What types of supports are funded?

The types of supports that the NDIS may fund for participants include:

  • daily personal activities
  • transport to enable participation in community, social, economic and daily life activities
  • workplace help to allow a participant to successfully get or keep employment in the open or supported labour market
  • therapeutic supports including behaviour support
  • help with household tasks to allow the participant to maintain their home environment
  • help to a participant by skilled personnel in aids or equipment assessment, set up and training
  • home modification design and construction
  • mobility equipment, and
  • vehicle modifications.

Find more information on types of funded supports

The NDIS provides funding to eligible people based on their individual needs.

Every NDIS participant has an individual plan that lists their goals and the funding they have received. NDIS participants use their funding to purchase supports and services that will help them pursue their goals.

Everyone has different goals but they could include things like getting and keeping a job, making friends or participating in a local community activity. NDIS participants control the support they receive, when they receive it, and who provides it.

The NDIS Contact Centre is the best option for contacting us. Call the Contact Centre on 1800 800 110, Monday to Friday 8am to 8pm (local time). Select option 5 for plan enquiries related to COVID-19.

Why Choose Empower? At Empowered Health Australia, we prioritize the highest standards of care and professionalism. We verify the qualifications of our service provider, ensuring a safe and reliable network.
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